Privacy Policy

KidoMilo enforces a strict Zero Exact Address Exposure standard:

• Centroid Snapping: When you use your device GPS or select a locality, we snap your coordinates to the central point of that sector or phase (e.g., “Sector 35, Chandigarh” or “Phase 7, Mohali”).
• No House-Level Coordinates: We never collect, store, or display your exact home GPS coordinates, house number, or street address to other users, buyers, sellers, or search engines.
• Radial Distance Estimates: Other parents browsing the marketplace see only the locality name and an approximate fuzzed distance (e.g., “~2.1 km away”).
• Safe Public Meetups: For handovers, we encourage parents to meet during daylight hours at recognizable public spots such as gated community society entrances, local parks, or neighborhood market plazas.

To help parents discover items matching their children’s specific growth stages, KidoMilo offers optional child profile tools. We treat family data with the highest standard of caution:

• Private by Default: Child profiles are 100% private to your registered parent account. They are protected by server-side Row Level Security (RLS) policies and are never made publicly visible.
• Minimal Data Collection: We collect only an informal nickname or first name, birth month, birth year, clothing size, shoe size, and optional school name or grade.
• No Photos or Full Dates of Birth: We never ask for, collect, or store photos of children, full dates of birth (day of birth is never recorded), or government identity documents for children.
• Personalization Only: This data is used solely within your private feed to suggest relevant age-group sizes (e.g., “3-4y” or “UK 6”) and calculate stage progression reminders.

When you create an account or interact with KidoMilo, we may collect:

• Account Credentials: Display name, email address, and mobile phone / WhatsApp number used for One-Time Password (OTP) or Google OAuth authentication.
• Profile & Preference Data: Your selected neighborhood locality in Tricity and saved search notification alerts.
• Item Listings: Item titles, descriptions, asking prices, categories, age group recommendations, and condition tags.
• Uploaded Photos: Photographs of preloved items posted for sale, swap, or community donation.

4. Uploaded Photos & Media Guidelines

Photos uploaded to KidoMilo are compressed client-side to modern WebP formats and securely stored in encrypted cloud object storage to ensure fast page loads.

Parent Advisory: We urge parents to photograph items cleanly on neutral surfaces (e.g., floors, tables, or grass). Please ensure your photos do not contain children’s faces, personal family pictures, school identity badges, vehicle registration plates, or sensitive home documents. Our listing moderation tools review listings for prohibited content and child safety.

5. Peer-to-Peer Direct Communications (WhatsApp)

KidoMilo facilitates direct connection between neighborhood parents. When a prospective buyer or swapper taps “Chat on WhatsApp”, the platform generates a direct link (`wa.me`) containing a pre-filled item inquiry message.

KidoMilo does not operate a private messaging server, does not store private chat transcripts, and does not intercept parent-to-parent communications. All negotiations, physical meetup coordinates, and handovers occur directly between parents on end-to-end encrypted messaging channels.

Basic buying and selling on KidoMilo is 100% free with 0% platform commission. For optional premium features (such as featured listing boosts or power-seller subscription tiers):

• All monetary payments are handled by certified, RBI-authorized third-party payment aggregators (e.g., Razorpay) or official mobile app store in-app purchase systems (Apple App Store / Google Play).
• KidoMilo never collects, processes, or stores credit/debit card numbers, CVVs, net banking passwords, or UPI PINs on its servers.

KidoMilo uses cookies and browser local storage strictly for operational needs:

• Essential Authentication Cookies: Cryptographically signed session tokens (`outgron_auth_user`, `outgron_admin_session`) used solely to maintain secure login sessions.
• Local Storage Preferences: Local device storage is used to remember your active locality filter, child stage selections, and temporary draft listings.
• Zero Ad Network Tracking: We do not use third-party advertising cookies, cross-site tracking pixels, or data broker beacons (no Meta Pixel, no third-party ad retargeting).

8. Analytics & Telemetry

We collect first-party, aggregated diagnostic metrics (such as page load speeds, search queries, and error reports) to keep the marketplace reliable, fast, and free of bugs. This operational telemetry is never sold, leased, or cross-referenced with advertising networks.

You maintain complete ownership of your personal data. You have the right to inspect, edit, or permanently delete your information at any time:

• Self-Service Erasure: You can permanently wipe your account and all associated personal data instantly by visiting Privacy Settings and confirming your deletion request.
• Immediate Data Scrubbing: Deletion permanently purges your user profile, child milestone profiles, mobile push notification tokens, and saved search alerts from active databases, and marks any active listings as archived.
• Assisted Deletion: You may also request deletion by sending an email with your registered mobile number or email address to privacy@kidomilo.com.

10. Information Security & Storage Architecture

We implement industry-standard administrative, physical, and technical safeguards:

• All web and mobile communication is encrypted in transit via Transport Layer Security (TLS 1.3 / HTTPS).
• Database access is segregated by Row Level Security (RLS) ensuring parents cannot access other families’ private accounts.
• Backups and storage volumes are encrypted at rest using AES-256 standards.

11. Children’s Privacy Policy (Under 18 Notice)

KidoMilo is a marketplace exclusively for parents, guardians, and adult family members (18 years of age or older). Minors are not permitted to register accounts, post listings, or enter into transactions. If we learn that an account has been registered by a minor, the account and all associated data will be immediately removed.

If you have any questions, feedback, or concerns regarding your privacy or data handling on KidoMilo, please contact our community privacy team:

Formal corporate entity incorporation details, postal addresses, and statutory designated Grievance Officer appointments under Indian Information Technology (Intermediary Guidelines) Rules will be updated upon administrative corporate registration.