Cancellation & Refund Policy
Effective Date: September 2026 • Platform Version 1.0 (Tricity Community)
1. KidoMilo Plus Subscription Cancellation
You can cancel your KidoMilo Plus recurring subscription at any time from your Seller Dashboard or your payment provider interface (UPI AutoPay in your banking app, Apple Subscriptions, or Google Play Subscriptions). Upon cancellation, you retain full Plus benefits until the end of your prepaid billing period. No future automatic renewals will occur.
2. Visibility Boosts (Digital Services)
Visibility boosts are instant digital promotions activated immediately upon payment. Once a boost period has commenced (3 or 7 days), boost fees are non-refundable unless a verified technical platform error prevented the listing from displaying.
3. Peer-to-Peer Goods Transactions
KidoMilo is not an intermediary for payments between buyers and sellers for children's goods. Returns, exchanges, or refunds for items purchased from other parents must be agreed upon directly between buyer and seller during their in-person inspection.
4. Contact for Billing Support
For billing inquiries, invoice copies, or refund assistance for digital services, contact billing@kidomilo.com.